Giordano case study solution

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From: Rich S.
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Added: 06.04.2021
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Giordano International Harvard Case Study Solution & Online Case Analysis

NPV: Giordano International: Sustained Success Beyond ? Net Present Value Case Analysis

Case Solutions. Giordano International was incorporated in the year and it has been positioned as the leading casual apparel retailer in Asia Pacific by offering classic, simple designs, excellent customer service and value for money. The company had been improving its operating efficiency constantly and it survived the outbreak of Severe Acute Respiratory Syndrome SARS and the Asian economic downturn. Now the company has been facing newer challenges in the international and existing markets. These challenges included the higher interest rate, surging rents, increased competition and the omnipresent threat from the avian bird flu.


This company was first founded in Hong Kong in the year by Jimmy Lai. Today it is the pioneer of good customer services in the region of Asia Pacific. It has more than employees and operates over stores round the world in 40 nations. LEGAL Giordano Retail Company always follows the legal codes of the country, nation, subcontinent or territory in which it is operating.
The success of Giordano can be attributed to several factors such as providing excellent customer service, offering customer value for money, understanding customer needs and wants. These attributes actually comprise the companys competitive advantage. In addition to the competitive advantage other key success factors like stringent selection procedures and training of staff, operating efficiencies, extremely good inventory control and turnover, close integration of purchasing and selling functions and short product development cycle are the reasons behind the growth of the company and enabling the company to gain its hold in the global market also supporting its growth strategy, global expansion. The question is how Giordano can maintain its competitive advantage in the future and how can Giordano sustain its past success was perhaps the most critical question confronting its management. Giordano has to critically evaluate its success strategies and sources of competitive advantage.

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Steve J. 02.05.2021
Kristin, she is amazing! She makes science writing interesting and fun, and I love her humor.
Jose A. C. R. 02.05.2021
Nice customer support they have.